Privacy Policy
Task and Build ("Task and Build", "We", "Us", or "Our") is dedicated to protecting your privacy and personal data. This Privacy Policy explains our data collection, usage, protection practices, and SMS messaging policies.
SMS consent and phone numbers are never shared or sold to third parties or affiliates under any condition.
Text messages are strictly transactional service updates or explicit marketing you opted in to receive. Reply STOP anytime.
All client requests, contact info, and estimates are safeguarded using industry standard protections.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Company:(referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Task and Build, located at 28 Cedar Crest Place, Norwalk, CT 06854.
- Device:means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data:is any information that relates to an identified or identifiable individual.
- Service:refers to our website, estimate request forms, communication channels, or services.
- Service Provider:means any natural or legal person who processes the data on behalf of the Company.
- Usage Data:refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- You:means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Task and Build collects and stores the phone numbers of individuals who opt in to receive SMS messages. Additional information such as message history and interaction data may also be recorded for service improvement and compliance purposes. SMS consent is not shared with third parties.
How to Opt In to SMS
Customers can opt in to receive SMS messages from Task and Build through two methods:
When contacting our business by phone or speaking in person to request handyman, carpentry, bathroom remodeling, or painting services, customers may verbally consent to receive transactional service-related text messages (estimate confirmations, appointment arrivals, project milestones, and post-service follow-ups).
Customers may opt in via our online quote and contact forms, which include an optional consent checkbox for transactional and service messages. Marketing consent is collected separately from transactional consent and is not bundled with any service or purchase requirement.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- • To provide and maintain our Service:including to monitor the usage of our Service and customer communications.
- • To manage Your Account:to manage Your project records, invoices, estimates, or customer profile.
- • Performance of a contract:the development, compliance and undertaking of the home repair or remodeling contract for services or products You have scheduled or agreed to with Us.
- • To contact You:To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding project updates, estimates, scheduling, or service inquiries.
- • To provide You:with updates, seasonal maintenance reminders, special offers, and general information about other home remodeling services which we offer that are similar to those you have already engaged with.
- • To manage Your requests:To attend, evaluate, quote, and fulfill Your project requests to Us.
- • For business transfers:We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other transfer of some or all of Our assets.
- • For other purposes:We may use Your information for data analysis, identifying service demand trends, evaluating operational efficiency, and refining customer experiences.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, maintain accurate contractor warranty logs, and enforce our legal agreements and policies.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices at 28 Cedar Crest Place, Norwalk, CT 06854 and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where data protection laws may differ from those in Your jurisdiction.
Disclosure of Your Personal Data
Law enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements: The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: Comply with a legal obligation, Protect and defend the rights or property of the Company, Prevent or investigate possible wrongdoing in connection with the Service, Protect the personal safety of Users of the Service or the public, Protect against legal liability.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Cookies and Tracking
This website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. By using this site, you consent to the use of cookies. You can disable cookies in your browser settings.
User Rights & How to Opt Out
You have the right to access, update, or delete your personal information.
To Opt Out of SMS Notifications:
You can opt out of SMS messages at any time by replying STOP to any message you receive. Reply HELP for assistance. To opt back in after opting out, reply START.
For other privacy inquiries, data deletion requests, or questions, please contact us directly using our contact info below or through our website form.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us: